Gentiva Health Services

Gentiva Health Services was recognized and ceritified in 1996 by Centers for Medicare & Medicaid Services as one of model home health agencies promoting health and improving quality of life. Gentiva Health Services which is located in 915 Tate Blvd Se Hickory, is scientifically measured and assessed by Centers for Medicare & Medicaid Services and is shown to provide good home health care services or products under the Medicare program. Gentiva Health Services is being offered ceritified services: Home Health Aide in North Carolina.
Address:   915 Tate Blvd Se
       Hickory, NC 28602

Phone:   8283226131

Participates in: Medicare and Medicaid
CMS Number: 347300 (Centers for Medicare & Medicaid Services provider number)
Certified Date: Thursday, May 30, 1996 (29 years certified)
Certified Agency: Centers for Medicare & Medicaid Services
Ownership Type: Proprietary

Provide Medicare-certified services :
  • Home Health Aide

Provide services to ZIP codes:
29681


This data was created through the efforts of the Centers for Medicare and Medicaid Services (CMS) , an agency of the U.S. Department of Health and Human Services (DHHS). This information should be looked at carefully. Use it with the other information you gather. Talk to your doctor or other health care provider about the information on this datasets. Hope they can help you or your family or friends choose a quality you need.



This data was updated by using data source from Centers for Medicare and Medicaid Services (CMS) which is publicized on Thursday, July 24, 2014. If you found out that something incorrect and want to change it, please follow this Update Data guide.

The purpose of the below survey is to gather information from patients (or their family or friends) about experiences with a home health agency. The survey asks patients about their home health care, and if they would recommend that agency to someone else. The survey tells you what other patients thought about a home health agency. The survey results also tell home health agencies where to focus their quality improvement efforts.


Patients experiences Provider State Nation
Patients who reported that their home health team gave care in a professional way
91%
90%
88%
Patients who reported that their home health team communicated well with them
90%
87%
85%
Patients who reported that their home health team discussed medicines, pain, and home safety with them
86%
85%
84%
Patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
90%
86%
84%
Patients who reported YES, they would definitely recommend the home health agency to friends and family
86%
82%
79%
How often the home health team checked patients for pain
99%
99%
99%
How often the home health team treated their patients' pain
99%
98%
98%
How often the home health team treated heart failure (weakening of the heart) patients' symptoms
98%
98%
98%
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores)
95%
95%
97%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care
99%
96%
97%
How often the home health team checked patients for the risk of developing pressure sores (bed sores)
100%
99%
99%
How often the home health team began their patients' care in a timely manner
86%
90%
92%
How often patients got better at walking or moving around
64%
61%
62%
How often patients got better at getting in and out of bed
56%
58%
57%
How often patients got better at bathing
71%
64%
68%
How often patients had less pain when moving around
57%
66%
68%
How often patients' breathing improved
69%
68%
65%
How often patients' wounds improved or healed after an operation
90%
90%
89%
How often patients got better at taking their drugs correctly by mouth
49%
48%
51%
How often patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital
15%
13%
12%
How often the home health team taught patients (or their family caregivers) about their drugs
80%
90%
93%
How often home health patients had to be admitted to the hospital
16%
16%
16%
How often the home health team checked patients' risk of falling
100%
97%
98%
How often the home health team checked patients for depression
98%
98%
98%
How often the home health team determined whether patients received a flu shot for the current flu season
77%
75%
72%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot)
74%
74%
72%
For patients with diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
89%
93%
94%

N/A
Data not available.

         Data which HealthCare6.com use to calculate 5-star rating.

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